Admins
Comprehensive documentation about the admin management console's settings, configurations, and more.
User Management
- How do I send a SignOn Link?
- Deleting users from your network
- Setting Up User Roles
- Admin Types: Primary, Secondary, and Sub-Admin
- Updating email addresses
- Provisioning Zello Work Accounts Using MDM
- Limited-access users
- Dispatch Channels
- Cloning user
- User Import and Export
- Password Reset
- Using Maps on the Legacy PC App
- Adding direct contacts
- How to download a sign in report
- User Templates
- Assigning Tags to Sub-Admins
Channels
Dispatch Hub
Network Settings and Configurations
- How do I disable per user volume adjustment?
- Managing Ella's knowledge bases
- Enable Location Sharing
- Two-Factor Authentication (2FA/MFA)
- Management Console Settings for iOS Devices
- Required Permissions For Networks Utilizing MDM (iOS, Android)
- Ella, your team's AI-assistant
- Blue Settings in the Management Console
- AI Digests
- Suggestions to reduce battery drain on user devices
- Which client ports should I open on my firewall for Zello Work?
- Zello Work Message Vault
- Downloading messages and exporting metadata with Message Vault
- Using QuickConnect for faster channel communications
- Disabling TLS
- Setting up Single Sign-On (SSO)
- Management Console Settings for Android Devices
- Web Console Settings
- Can I change my network name?
- How to Enable Full Names on the Map
- Navigating the Admin Management Console From a Mobile Web Browser
- Enabling/disabling text messaging
- Disable image messaging
- Invitation Deep Links
- Enable Shared Devices on Your Network
Zello Enterprise Server
- What firewall ports do I open for the on-premise enterprise server?
- Updating Zello Enterprise Server
- Zello Enterprise Server (ZES) Overview
- Are voice communications secure and encrypted on the Zello Enterprise Server?
- Can the Zello Enterprise Server service be accessed with HTTPS? And can HTTP automatically redirect to HTTPS ?